As businesses continue to evolve in the digital age, harnessing the power of AI and Automation is becoming crucial for success. These cutting-edge technologies are transforming how companies engage with customers, streamline internal processes, and drive innovation. To help you stay ahead of the curve, vTECH io is excited to partner with EDGE TEK for an exclusive webinar where we’ll explore how AI and Automation are reshaping Collaboration and Customer Experience.

Meet Our Partner: EDGE TEK

Based in Tampa, FL, EDGE TEK is a leading Technology Advisory Services firm specializing in Collaboration and Customer Experience solutions. Furthermore, EDGE TEK works with organizations to assess the best platforms, products, and services in the market. They then align their recommendations with your business’s specific goals.

In addition, with their extensive industry knowledge and focus on driving measurable results, EDGE TEK helps businesses embrace technology that fosters growth and innovation.

Why You Should Attend

This webinar will share real-world examples and actionable strategies for using AI and Automation. You’ll learn how to improve both customer and employee interactions. If you’re looking to boost coworker efficiency with AI-powered collaboration tools or adopt a more agile CX framework, this session has valuable insights for you.

During the session, you’ll learn from industry experts who will cover key topics such as:

  • UC & CX Landscape: Gain an industry update on the Unified Communications and Customer Experience markets, and learn how to navigate the complex, competitive environment.
  • Gen AI in Collaboration: Discover how Generative AI is enhancing collaboration platforms, improving team efficiency and workflow.
  • Agile CX Framework: Explore a holistic approach to elevating customer engagement and delivering personalized experiences.
  • IT Support Automation: Learn how AI and Automation can optimize IT Service Management (ITSM) processes, reducing time and effort for IT teams.
  • Intelligent Virtual Agents: See how Intelligent Virtual Agents are transforming customer service across multiple digital channels.

Exclusive Promotions for Attendees

Not only will you walk away with valuable insights, but attendees will also receive access to exclusive promotions:

  • Buy-One-Get-One Headsets or Speakerphones when migrating to a new UC or CX platform.
  • $100 gift card when you schedule a qualified product demo.
  • AI Readiness Assessment Services to help you evaluate your business’s AI adoption potential.

Event Details

This is a must-attend event for businesses looking to leverage AI and Automation in their operations. We look forward to having you join us for this transformative session! Take the Next Step in Your Cloud Journey and learn how these technologies can drive the future of collaboration and customer engagement in your organization.