WHY vTECHio?

vTECH io prides itself on account longevity. Whether it’s sales or engineering, some customers have been supported for as many as 15 years by the same team.

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We are here for you!

Amazing listeners!
Our sales and technical team spends a whole lot more time listening instead of talking! We need to provide solutions that meet your specific needs, and the only way to do that properly is by listening!

Values at the core!
The “v” in vTECH doesn’t stand for values … but it should! From passion to transparency, we are guided by five principles to ensure everyone has a win-win experience through our actions and behaviors! Learn more about the vTECH io Way!

Experience, experience, and more experience!
vTECH io offers all of its clients unparalleled value through the experience of a highly trained and expansive technical and sales team. Employees have 30 years of experience in their respective fields and multiple, up-to-date technical certifications. When our team partners with your team, we can fill the knowledge and experience gaps to support your strategic direction … within budget and on time!

On-call anytime (really!)
Who will answer the phone at 2 a.m. when you have been hit with ransomware or a critical failure has taken place in your data center? The vTECH io team! Whether it’s a security incident, a data center issue, a quote or returning a call, we are often told by our customers that we have incredible responsiveness, something they’ve never experienced before!

Local matters!
Our sales and engineering staff live in Florida and Ohio. We have one of the strongest technical presences in Florida, with nine engineers and technicians spread across the state. Our local presence means you see us more often, and we can respond quicker with onsite support.

You’ll know your team!
Rather than changing reps every few months because of turnover or repositioning, we keep the same team on your account. This is critical when it comes to engineering. The engineer who designs your solution also installs it, provides the knowledge transfer, and supports your team post-installation.

Set for success with scalability!
Looking for scalability? Our partner OEMs offer more than 200,000 subject matter experts, engineers, and specialists. As a Value-Added Reseller (VAR), our relationship and status with each OEM provides a unified front when tackling some of the most complex technical challenges.

Your business matters!
We are hungry for your business. We want to partner with like-minded organizations and offer a value-added experience and competitive pricing. We will work hard to earn your business and have ethical values that drive fair margins and long-term relationships.

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