Part 2: The vTECH io Way
Welcome to vTECH io. Join us as we delve into the heart of vTECH io. We’ll peel back the layers to uncover the essence of our mission. As well as the spirit of our team, and the pulse of the tech-driven universe we inhabit. As we unfold our narrative, we’ll share our adventures and milestones. We’ll share the extraordinary stories that have shaped us into who we are today. Over the next few weeks, we will highlight some of our key players. They make up the foundation of who we are as a company and what brought us to where we are.
A New Beginning
While the company was started in 1993, it was purchased by the Peterson in 2001 as a break/fix company. A break/fix company is a type of IT service provider that primarily operates on a reactive basis. It addresses technology issues and problems as they occur. In this model, clients typically contact the service provider when they experience a problem or require assistance. The provider then “breaks” down the issue or problem and “fixes” it, hence the term “break/fix.” This model didn’t meet the needs the Petersons felt compelled to address. So, they began to integrate MSP, or Managed Service Provider. An MSP is a company that remotely manages and maintains a client’s IT infrastructure and end-user systems on a proactive and ongoing basis.
Key Players and Milestones
In 2008, vTECH io hired one of their many pivotal employees. He holds a special place in the functionality of the business. Shawn Ruhl has been with vTECH io for 15 years now as the elite tech talent. Shawn also leads and training for his own high-preforming team.
Wanting to give their customers the latest and best options available in the tech industry, vTECH io added a systems integrator in 2013. A System Integrator is an entity that specializes in bringing together various hardware and software components to create a comprehensive, unified system that meets specific business requirements. The goal of a system integrator is to ensure that all subsystems function efficiently together to provide a seamless and effective solution for the customers. At this time, vTECH io started partnering with Dell to sell their computers and systems. They hired key employees from Dell to offer the best service. Jon Vandertill is working at vTECH io now almost 10 years later as a leading Regional Account Executive.
In 2016, another pivotal employee joined the team. Chris McDaniel came from outside the tech industry setting high standards for the Regional Account Executives. He has continued to provide them with opportunities to grow and lead. 2020 brought the integration of security into the companies’ many services.
Looking to the Future
As we look into the future of vTECH io, Mr. Petersons’ goal is to maintain a culture of robust core values. Wanting to grow the company with the right people, the focus is on passing leadership on internally and not losing the key guiding principles to outside investors. With impressive accomplishments such as a 200% growth in end-goal sales this year, we plan to continue our rapid growth without losing who we are. That’s the vTECH io way.